Workplaces That Work

Workplaces That Work | The Frontline Leadership Gap

Most organizations invest heavily in leadership development, talent strategy, and employee experience.

But the reality is that execution happens at the front line.

And frontline managers are the ones translating strategy into everyday performance.

In this episode of Workplaces That Work, Dr. Lola Adeyemo is joined by JD Dillon, author of The Frontline Enablement Playbook, to explore what it really takes to enable managers and teams where work actually happens.

We’ll explore:

• Why strategy often breaks down at the frontline
• The difference between training and readiness
• The critical (and overlooked) role of frontline managers
• What HR and People leaders miss about everyday performance
• How organizations can better enable managers to drive consistency and results
• Where ERG insights and employee experience get lost in execution

Who this is for:

• HR and People leaders
• ERG leaders and executive sponsors
• Operations and business leaders
• Anyone responsible for performance, retention, and leadership development

Workplaces That Work — where ERG strategy meets leadership and culture design.